Global Cross-Cultural Communication as Global Manager

• What is Global Management
• What is Managing Multicultural Teams
• Assessment of My Global Managerial Competencies Analysisof Big 5 Elements
  1. The ability to manage people
  2. The ability to manage action
  3. The ability to cope with pressure
  4. The ability to manage information
  5. Core business knowledge
• The Pivotal Capabilities for a Global Manager
  1. International business knowledge
  2. Cultural adaptability
  3. Perspective-taking
  4. Skill in the role of innovator

Actual Business Cross-Cultural Communication and Management

Leadership and Management for Global Manager (WW Consulting International)

• Difference between Leadership and Management
• Management Practices - The Five Basic Needs
• Leadership Practices
  1. Characteristics of Superior Leaders
  2. Practices of Exemplary Leaders
  3. Challenging Process
  4. Inspiring a Shared Vision
  5. Modeling the Way
  6. Encouraging the Heart
  7. Enabling Others to Act
• Framework for Influencing
• Influencing Style Questionnaire
• Team Roles
  1. Team Roles (Belbin)
  2. Function Roles and Team Roles
  3. The Nine Team Roles and Summary of Allowable Weaknesses
  4. Team Role Combinations
  5. My Team Analysis and Team Building
• Factors Affecting Team Performances